Welcome to the Guernsey Children and Family Community Services Procedures Manual

This is the procedures manual for Guernsey Children & Family Community Services. This manual continues to undergo further development.

The manual is laid out as following:

• Contents - this contains the procedures that meet our social work requirements required by the legislation and guidance;
• Local Resources - this contains local guidance and other information that supports and complements the main procedures;
• ISCP (Guernsey & Alderney) Safeguarding Procedures Manual – these are essential reading and were launched in September 2025. They can also be accessed from the button on the top toolbar titled 'Safeguarding Procedures'.
• The Islands Safeguarding Partnership has a range of guidance on safeguarding topics. 

Child Safeguarding - If you are concerned about a child in Guernsey or Alderney please see Islands Safeguarding Children Partnership for details about how to contact us.

Adult Safeguarding - If you are concerned that an adult needs safeguarding, see Adult Safeguarding. Safeguarding adults at risk is about protecting their rights to live in safety, free from abuse and neglect. Health & Social Care (HSC) Safeguarding Unit will always take it seriously when someone reports abuse or neglect, or a situation that could lead to abuse or neglect. If you are a member of the public in Guernsey or Alderney who has concerns about an adult with care and support needs, experiencing, or at risk of, abuse or neglect, you should raise a safeguarding alert by using the ‘Raising a Concern’ form. Remember – safeguarding adults at risk is everyone’s responsibility.

Within Guernsey Children and Family Community Services the children and young people we care for are known as Children in Care. However, you may find the term Looked After used within this manual as this is the term often used in the legislation and guidance.

Please see 'Using this Manual' for details about the way this manual works.

For any queries relating to these procedures, please e-mail: tri.xadmin@gov.gg